The SupplySustain platform, accessible via www.supplysustain.com, its web and mobile applications, and all related services provided therein (collectively referred to as "Services"), are made available by SupplySustain Innovation Ltd. (hereinafter referred to as "we," "us," "our," or "SupplySustain").
By registering, accessing, or using the Services, you acknowledge and agree to be bound by these Terms and Conditions, including any additional terms specific to certain features or services (referred to as "Special Terms"). If there is any conflict between these Terms and the Special Terms of a specific service, the Special Terms shall prevail in relation to that particular service.
Your use of the Services is strictly subject to these Terms, and by continuing to access or utilize the platform, you confirm your full acceptance and compliance. Some Services may require explicit acceptance of additional terms before use.
If you are acting on behalf of an employer or legal entity, you warrant and represent that you have the authority to bind that entity to these Terms. Additionally, these Terms extend to and are binding on any individual authorized by your employer or legal entity to access or use the Services.
In cases where your use of a specific paid service is governed by a separate Subscription and Services Agreement, Master Services Agreement, or any other contractual agreement with us, that agreement will take precedence over these Terms to the extent of any inconsistency related to the paid service in question.
2. Access and Eligibility
To access and use the Services, you confirm and agree that:
1. You are at least 18 years old.
2. You are not subject to any legal or regulatory restrictions that would prevent you from using the Services provided by SupplySustain, including but not limited to engaging in trade with other companies.
3. You will maintain only one registered account.
4. You have not previously been prohibited from using SupplySustain’s Services.
Providing false registration information is a violation of these Terms, including creating accounts on behalf of others without proper authorization.
3. Account Registration and Responsibilities
All Services require user registration. For registration, you must:
Provide accurate, complete, and up-to-date registration information, and if any changes occur, update them by submitting a support ticket through your SupplySustain account.
As a registered user, you are responsible for:
1. Maintaining the confidentiality of your login credentials.
2. All activities and usage under your account, including any third-party access you authorize.
3. Any content, statements, or materials posted under your account and any resulting liability.
You are not permitted to transfer or assign your account to another person or entity without prior written consent from SupplySustain. Additionally, we are not responsible for unauthorized access to your account due to misuse or theft of login credentials.
4. Notifications and Communications
By registering for the Services, you acknowledge and agree that SupplySustain may contact you through the communication channels you have provided on the platform (e.g., email, phone, or mailing address). You confirm that we are authorized to use these channels for delivering updates, marketing messages, and service-related notifications.
While you may opt out of receiving promotional or marketing messages by submitting a request through your account settings or contacting support, you understand that some account-related notifications may not be subject to opt-out, and SupplySustain reserves the right to send such communications as necessary for operational and security purposes.
5. Termination of Representation and Service Access
If your engagement with an employer or legal entity that you represent on SupplySustain comes to an end, you are required to notify us as soon as possible by submitting a support ticket through your SupplySustain account. Until such a change is formally updated in our system, both you and the employer or entity you represented will remain accountable for all data, content, and commitments made to other entities and individuals on the platform while your account remains active on SupplySustain.
You or SupplySustain may terminate these Terms at any time by notifying the other party. Upon termination, you will lose the right to access or use the Services. The following provisions will survive termination: your account registration, your content license to SupplySustain, feedback and suggestions, usage restrictions, limitation of liability, indemnification, governing law, dispute resolution, general terms of these Terms, and any other provisions that by their nature should survive termination.
After termination, you will no longer have access to any of your Services, whether paid or free. SupplySustain will not refund any amounts for paid Services. You acknowledge and agree to this condition before proceeding with termination.
Prior to termination, you must settle all outstanding financial obligations to SupplySustain. Termination does not exempt you from settling your due payments, and SupplySustain reserves the right to pursue legal action to collect any unpaid dues.
6. Modification of Terms
SupplySustain may, at its sole discretion, modify or revise these Terms, including but not limited to its Privacy Policy and any referenced policies, at any time by posting the updated Terms on the Services, providing a link to them, or updating the Terms page.
Additionally, SupplySustain may notify you of updates through any one or more of the following methods (but not necessarily all):
1. In-app notifications within the Services.
2. Contact details associated with your account (e.g., email or phone).
3. Updating the Terms page on the website.
You are responsible for ensuring that SupplySustain emails are not filtered from your inbox by your ISP or email software.
You acknowledge and agree that continued use of the Services after the date of modification constitutes acceptance of the updated Terms and your agreement to be bound by such revisions. The latest updated version of the Terms will always be considered the most valid and enforceable version.
Need Help? Join with assistance.
To learn more about our services, features, or for assistance with joining, please reach out to us.
